Returns & Exchanges

At BioTechUSA, we want you to be fully satisfied with your performance apparel. If your purchase doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal or use our guest return link to select the items you wish to return and choose between a refund or a size exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached. Ensure the apparel is in its original, unworn condition to qualify for a full refund.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and securely fix it to the outside of your package, ensuring any old shipping labels are covered.

4

Drop Off and Track

Hand over your package at any authorized courier location. You will receive a confirmation email once our warehouse team has processed your return and issued your refund.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing